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Prospect Center

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Health Home Care Management

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Health Home Care Management

As of July 1, 2018, Medicaid Service Coordination transitioned to Health Home Care Management.
The new model includes the same developmental disabilities coordination work a Care Manager (formally a Medicaid Service Coordinator) did prior to July 1st, with the addition of integrating primary, behavioral and specialty health care and community supports services in a way that addresses all of a person’s needs.

There are 6 Core Service Categories under the Health Home Care Management model:

Comprehensive Care Management
Incorporates health care planning in addition to waiver support services.

Care Coordination and Health Promotion
Includes referrals for wellness activities, and linkages to supports for independent living skills.

Comprehensive Transitional Care
Care Managers help people and families/caregivers during a transition between levels of care.

Person and Family Support
Care Managers help advocate for people, or coordinate services to support people and families/caregivers to maintain and promote quality of life.

Referral to Community Supports
For example, when Care Managers Provide information and assistance to refer individuals and family/caregivers to community based resources.

Use of Health Information Technology (HIT) to Link Services
Care Managers will use a new software system, a secure electronic health record, to communicate with the circle of support and other providers of services.

Home Health Care Management is now provided by a Care Coordination Organization (CCO). The Center for Disability Services (of which Prospect Center is a division of) has partnered with LIFEPlan CCO NY, a provider-led CCO. For more information, visit http://lifeplanccony.com


Prospect Center
133 Aviation Road, Queensbury, NY 12804 • (518) 798-0170
Fax: (518) 798-0533 • Contact for General Information

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